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We’re here for you. Check our FAQs for product or technical questions. If your enquiry is about something else, please fill in this form & we'll get back to you.

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Frequently Asked Questions

Do I have to pay for updates or development?

No! We give constant updates to our software, add new templates and you get it all for FREE! Because is on the cloud, when we make an update or add new features, they automatically show up in your account!

Do I need a big social media following?

No. If you have existing content and an audience your road to success will be quicker, but we will provide you with the 30-day Expert Unleashed Challenge to launch and start selling successfully.

If I have questions, is there someone I can talk to?

Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week! Just click on the "support" link on the bottom of any of our pages or email to

Do I have to install anything?

No! We created so you wouldn't have to have a whole I.T. department to run your website! Just login, start clicking, and you can build your app from the members area!

Do I own data / content / subscribers?

You do! Any content (including your users) is owned by you.

Can you handle the load?

Yes! Because is hosted on the largest public cloud cluster in the world (powered by Amazon + CDN) we have virtually unlimited ability to scale in real time. Whether you send 100 visitors or 100,000+ today, it won't slow us down! Also, your apps are hosted in the Google Play Store and the Apple App store. If you have enough load to crash the global app stores, we would like to get to know you in person.

Do I need to write code?

No. You can drag&drop everything.

Are my apps secure?

Yes! Security is our top priority, and we built from the ground up to make sure your apps, subscribers, and members area are secure. You don't have to worry about staying up-to-date with "plugins" that can easily be compromised.

How long are your contracts?

There are NO long term contracts or commitments. You can use Passion month to month, and cancel at any time you'd like!

Are there any other costs I need to be aware of?

To launch your app in the Google Play Store, you need a Google Play Store account. Google will charge you a one-time fee of $25 for lifetime access. For Apple, it is similar. Apple will charge you $8/month billed annually (i.e. $99/year) to have access to the Apple App Store.

What is your refund policy?

You can get a refund for up to 30days after you have purchased.

How can I change / cancel your plan?

To change you plan, please fill on this form: You can cancel your membership at any time, just contact:

Can I integrate my favourite shopping carts into

Yes, we integrate with most of the top service providers like Clickfunnels to make your app building process even more fun!

How do I get paid?

Google, Apple, Stripe will pay you directly. For Stripe, it's usually 3 days and for Google & Apple - about a month. If you subscribed within 2019 and are still one of our Developer Accounts, we pay out monthly. You can also use your own payment provider or shopping cart if you are subscribed to our "Ultimate" plan.

If I cancel my account, will I lose my data?

As with most "software-as-a-service" platforms, when you cancel your account, your data will become inaccessible, but don't worry, before canceling you have the opportunity to download csv files of your contacts and members or "pause" your account and we'll keep everything backed up waiting so you can come back again later!

Can I host the apps myself?

Yes, we're pushing the apps straight into your own accounts with Apple&Google where you have 100% control. The apps will be connected to so that you get all of the updates, new features, and so your apps won't break. You can also export your content, as well as your contacts anytime you'd like.