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From building communities to having a support team by her side, discover how Mandy Murry reaches more boutique hotels with her own app.
Her own app where she can reach clients 24/7
A support team that handles the tech parts and keeps adding new features
A competitive advantage and a way to improve the hospitality industry for all
Building on her extensive career in hospitality, Mandy Murry created a way for boutique hotels and bed-and-breakfast owners to take their businesses to the next level.
“Hospitality Concierge is their concierge, helping them upgrade guest experience, marketing, operations and sales.”
When offering training and tutorials for all hotel operations, Mandy isn’t willing to merely scrape the surface.
She explains, “It’s the entire experience that matters. Sales and marketing, operations, staffing, systems, food and beverage, bar, housekeeping, and so much more. I want to make sure that hotel owners have access to up-to-date, useful information that will help their hotel grow.”
As a hotel owner, Mandy knows the real-world struggles of her clients. And she understands how hard the hospitality industry was hit during the pandemic. With costs continuing to rise, Mandy’s goal is to position her app on the side of hotel owners — a way for them to grow without being overcharged and over-promised.
“I know the pain of being constantly hit up by marketing companies, sales agencies, and system operations companies to work with them. Instead, I created a road map that works for the hotel and restaurant. I’ve used it to increase revenue by $1 million in a year.
I want to give other owners the expertise to make slight-edge changes with impactful results in all areas of their business. And I want it to be cost-effective. Why? Because hospitality is my passion.”
It was her commitment to the hospitality industry that led Mandy to Passion.io. “As a former hotel owner, I struggled with finding a support team that saw me as more than just a monthly invoice."
That’s why she chose Passion. With new features added constantly, she can give hotels the tools and freedom to focus on the guest experience.
“I chose Passion because it allows me to help myself and help others. With my own app, I can provide my clients with the tools they need to focus on the guest experience. And I can provide these tools at their fingertips where they can learn on their own time, on their own devices.”
“Having my own app allows me to do more and give more of my passion to my clients.”
At Passion, our number one goal is to help industry changers like Mandy share their passion with others. And like she says, “When you feel called to share your passion, having your own app is a perfect place to grow your business and deepen your relationship with clients.”
We couldn’t have said it better ourselves.